Shipping policy
// Domestic Shipping //
Shipping charges vary with the location, size and mode of consignment.
- Delivery within Kikuyu Town is FREE! The Kikuyu postal code is 00902.
- Delivery within Kenya - KES. 480/-
- Delivery with East Africa - orders will be calculated and shipped via DHL Express within 4 working days.
- Overseas - all orders above $20 will be calculated and shipped via DHL Express within 6 working days.
- Please note that all deliveries are made on TUESDAY AND THURSDAYS. Arrangements can be done for urgent orders.
//Delivery Time//
On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. From the date of placing order, we would normally take 1-2 days for deliveries within Kikuyu and Nairobi and 2-3 working days to deliver your order within Kenya. Note that the shipping times are estimates and not guarantees. In few locations, the delivery may take longer, depending on the accessibility of your location. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates and please allow additional time for all out of town orders.
MATHAGA reserves the right to choose the most appropriate shipping method according to the location, weight and size of your order.
In case you need a product by a particular date, please reach out to our team via info@mathaga.com and inform us in advance.